000 00521 a2200169 4500
005 20230607173643.0
050 _aHD9980.5
_bYan
100 _aYang, Kai
245 _aDesign for six sigma for service /
_cKai Yang
501 _a17211
650 _aService industries - Management
650 _aSix Sigma (Quality control standard)
650 _aService industries - Quality control - Statistical methods
650 _aQuality control - Statistical methods
260 _bMcGraw-Hill
_c2005
942 _cBK
_oHD9980.5 Yan
999 _c12104
_d12104