| 000 | 00440 a2200157 4500 | ||
|---|---|---|---|
| 005 | 20230607173700.0 | ||
| 050 |
_aHF5415.5 _bCla |
||
| 100 | _aClark, Moira | ||
| 245 |
_aBusiness success through service excellence / _cMoira Clark and Susan Baker |
||
| 501 | _a17287 | ||
| 650 | _aCustomer service | ||
| 650 | _aCustomer relations | ||
| 700 | _aBaker, Susan | ||
| 260 |
_bElsevier Butterworth-Heinemann _c2004 |
||
| 942 |
_cBK _oHF5415.5 Cla |
||
| 999 |
_c12177 _d12177 |
||