000 00454 a2200157 4500
005 20230607173717.0
050 _aTS156
_bElh
100 _aEl-Haik, Basem
245 _aService design for Six Sigma : a road map for excellence /
_cBasem El-Haik, David M. Roy
501 _a17361
650 _aSix Sigma (Quality control standard)
650 _aTotal quality management
700 _aRoy, David M.
260 _bJ. Wiley
_c2005
942 _cBK
_oTS156 Elh
999 _c12246
_d12246