000			00346 a2200133 4500
005			20230607132209.0
050			_aHD62.15 _bBan.
100			_aBank, John.
245			_a(The) essence of total quality management / _cJohn Bank.
501			_a4062
650			_aTotal quality management.
260			_bPrentice Hall _c1992.
942			_cBK _oHD62.15 Ban.
999			_c1375 _d1375