| 000 | 00617 a2200205 4500 | ||
|---|---|---|---|
| 005 | 20230607174427.0 | ||
| 050 |
_aHD9980.5 _bLov |
||
| 100 | _aLovelock, Christopher | ||
| 245 |
_aServices marketing : people, technology, strategy / _cChristopher Lovelock, Jochen Wirtz |
||
| 501 | _a19023 | ||
| 650 | _aService industries - Asia - Marketing | ||
| 650 | _aService industries - Asia - Management | ||
| 650 | _aCustomer services - Asia - Marketing | ||
| 700 | _aWirtz, Jochen | ||
| 020 | _a9780273756064 | ||
| 250 | _a7th global ed. | ||
| 260 |
_bPearson _c2011 |
||
| 942 |
_cBK _oHD9980.5 Lov |
||
| 999 |
_c13844 _d13844 |
||