| 000 | 00552 a2200193 4500 | ||
|---|---|---|---|
| 005 | 20230607174521.0 | ||
| 050 |
_aHF5541 _bFin |
||
| 100 | _aFinch, Lloyd C. | ||
| 245 |
_aTelephone courtesy and customer service : be your company's lifeline to customers / _cLloyd C. Finch |
||
| 501 | _a19188 | ||
| 650 | _aTelephone in business | ||
| 650 | _aTelephone etiquette | ||
| 650 | _aCustomer services | ||
| 650 | _aCustomer relations | ||
| 650 | _aCustomer satisfaction | ||
| 250 | _a4th ed. | ||
| 260 |
_bAxzo Press _c2009 |
||
| 942 |
_cBK _oHF5541 Fin |
||
| 999 |
_c14008 _d14008 |
||