000 | 00478 a2200157 4500 | ||
---|---|---|---|
005 | 20230607174616.0 | ||
050 |
_aHD9980.5 _bFit |
||
100 | _aFitzsimmons, James A. | ||
245 |
_aService management : operations, strategy, information technology / _cJames A. Fitzsimmons, Mona J. Fitzsimmons |
||
501 | _a19409 | ||
650 | _aService industries - Management | ||
700 | _aFitzsimmons, Mona J. | ||
250 | _a7th ed. | ||
260 |
_bMcGraw-Hill _c2011 |
||
942 |
_cBK _oHD9980.5 Fit |
||
999 |
_c14223 _d14223 |