000			00434 a2200157 4500
005			20230607132223.0
050			_aHF5415.2 _bVog.
100			_aVogelaar, Donald M.
245			_aKnow your customer : using practical research for profit / _cDonald M. Vogelaar.
501			_a4209
650			_aMarketing research.
650			_aCustomer relations.
650			_aProfit.
260			_bPrentice Hall _c1992.
942			_cBK _oHF5415.2 Vog.
999			_c1451 _d1451