000 00412 a2200145 4500
005 20230607132230.0
050 _aHD62.15
_bOak.
100 _aOakland, John S.
245 _aCases in total quality management /
_cJohn S. Oakland and Leslie J. Porter.
501 _a4267
650 _aTotal quality management.
700 _aPorter, Leslie J.
260 _bButterworth/Heinemann
_c1994.
942 _cBK
_oHD62.15 Oak.
999 _c1486
_d1486