| 000 | 00567 a2200181 4500 | ||
|---|---|---|---|
| 005 | 20230607175139.0 | ||
| 050 |
_aHF5647 _bZ37Mic |
||
| 100 | _aMichelli, Joseph A. | ||
| 245 |
_a(The) Zappos experience : 5 principles to inspire, engage, and wow / _cJoseph A. Michelli |
||
| 501 | _a20764 | ||
| 650 | _aZappos.com (Firm) - Management | ||
| 650 | _aCustomer service | ||
| 650 | _aMail-order business - Management | ||
| 650 | _aElectronic commerce - Management | ||
| 650 | _aRetail trade - Management | ||
| 260 |
_bMcGraw-Hill _c2012 |
||
| 942 |
_cBK _oHF5647 Z37Mic |
||
| 999 |
_c15550 _d15550 |
||