| 000 | 00525 a2200169 4500 | ||
|---|---|---|---|
| 005 | 20230607211958.0 | ||
| 050 |
_aHF5415.5 _bFre |
||
| 100 | _aFrei, Frances | ||
| 245 |
_aUncommon service : how to win by putting customers at the core of your business / _cFrances Frei, Anne Morriss |
||
| 501 | _a21234 | ||
| 650 | _aCustomer relations | ||
| 650 | _aCustomer services | ||
| 650 | _aService industries - Management | ||
| 700 | _aMorriss, Anne | ||
| 260 |
_bHarvard Business Review Press _c2012 |
||
| 942 |
_cBK _oHF5415.5 Fre |
||
| 999 |
_c16014 _d16014 |
||