000 00550 a2200181 4500
005 20230607212402.0
050 _aHF
_b5415.5
_cEli
100 _aEliason, Frank
245 _aAt your service : how to attract new customers, increase sales, and grow your business using simple customer service techniques /
_cFrank Eliason
501 _a22211
650 _aCustomer services
650 _aCorporate culture
650 _aCustomer relations
020 _a9781118217221
260 _bJ. Wiley
_c2012
942 _cBK
_oHF 5415.5 Eli
999 _c16978
_d16978