000 00717 a2200217 4500
005 20230607212839.0
050 _aTS
_b156.17
_cMot
100 _aMotwani, Jaideep
245 _aLean Sigma methods and tools for service organizations : the story of a cruise line transformation /
_cJaideep Motwani, Rob Ptacek and Richard Fleming
501 _a23392
650 _aSix Sigma (Quality control standard)
650 _aLean manufacturing
650 _aService industries - Quality control
650 _aCruise lines - Quality control
700 _aPtacek, Rob
700 _aFleming, Richard
020 _a9781606494073
260 _bBusiness Expert Press
_c2012
942 _cBK
_oTS 156.17 Mot
999 _c18143
_d18143