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005 20230607213055.0
050 _aHF
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_cYou
100 _aYoung, Richard O.
245 _aHow audiences decide : a cognitive approach to business communication /
_cRichard O. Young
501 _a23981
650 _aBusiness communication - Psychological aspects
020 _a9780415879002
260 _bRoutledge
_c2011
942 _cBK
_oHF 5718 You
999 _c18725
_d18725