| 000 | 00775 a2200229 4500 | ||
|---|---|---|---|
| 005 | 20230607213332.0 | ||
| 050 |
_aHD _b9980.5 _cLov |
||
| 100 | _aLovelock, Christopher H. | ||
| 245 |
_aServices marketing : an Asia-Pacific and Australian perspective / _cChristopher H. Lovelock, Paul G. Patterson, Jochen Wirtz |
||
| 501 | _a24601 | ||
| 650 | _aService industries - Pacific Area - Marketing | ||
| 650 | _aService industries - Australia - Marketing | ||
| 650 | _aCustomer services - Pacific Area - Marketing | ||
| 650 | _aCustomer services - Australia - Marketing | ||
| 700 | _aPatterson, Paul G. | ||
| 700 | _aWirtz, Jochen | ||
| 020 | _a9781442517011 | ||
| 250 | _a5th ed. | ||
| 260 |
_bPearson Australia _c2011 |
||
| 942 |
_cBK _oHD 9980.5 Lov |
||
| 999 |
_c19337 _d19337 |
||