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| 005 | 20230607214138.0 | ||
| 050 |
_aHF _b5415.5 _cBut |
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| 100 | _aButtle, Francis | ||
| 245 |
_aCustomer relationship management : concepts and technologies / _cFrancis Buttle |
||
| 501 | _a25456 | ||
| 650 | _aCustomer relations - Management | ||
| 020 | _a9781856175227 | ||
| 250 | _a2nd ed. | ||
| 260 |
_bRoutledge _c2012 |
||
| 942 |
_cBK _oHF 5415.5 But |
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| 999 |
_c20185 _d20185 |
||