| 000 | 00502 a2200157 4500 | ||
|---|---|---|---|
| 005 | 20230607132519.0 | ||
| 050 |
_aHD9980.5 _bKap. |
||
| 100 | _aKaplan, Daniel I. | ||
| 245 |
_aService success ! lessons from a leader on how to turn around a service business / _cDaniel I. Kaplan with Carl Rieser. |
||
| 501 | _a5329 | ||
| 650 | _aService industries - Management. | ||
| 650 | _aService industries - Quality control. | ||
| 700 | _aRieser, Carl | ||
| 260 |
_bJ. Wiley _c1994. |
||
| 942 |
_cBK _oHD9980.5 Kap. |
||
| 999 |
_c2146 _d2146 |
||