000			00457 a2200169 4500
005			20230607132520.0
050			_aHD9980.5 _bLov.
100			_aLovelock, Christopher H.
245			_aServices marketing / _cChristopher H. Lovelock.
501			_a5338
650			_aProfessions - Marketing.
650			_aService industries - Marketing.
650			_aCustomer service.
250			_a2nd ed.
260			_bPrentice Hall _c1991.
942			_cBK _oHD9980.5 Lov.
999			_c2153 _d2153