| 000 | 00622 a2200217 4500 | ||
|---|---|---|---|
| 005 | 20230607215131.0 | ||
| 050 |
_aHD _b9980.5 _cWir |
||
| 100 | _aWirtz, Jochen | ||
| 245 |
_aServices marketing : people, technology, strategy / _cJochen Wirtz, Christopher Lovelock |
||
| 501 | _a28050 | ||
| 650 | _aProfessions - Marketing | ||
| 650 | _aService industries - Marketing | ||
| 650 | _aCustomer service | ||
| 037 | _bRec-2019-09-18 | ||
| 700 | _aLovelock, Christopher | ||
| 020 | _a9781944659011 | ||
| 250 | _a8th ed. | ||
| 260 |
_bWorld Scientific Publishing _c2016 |
||
| 942 |
_cBK _oHD 9980.5 Wir |
||
| 999 |
_c22735 _d22735 |
||