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| 005 | 20230607215220.0 | ||
| 050 |
_aHF _b5415.5 _cLuc |
||
| 100 | _aLucas, Robert W. | ||
| 245 |
_aCustomer service : skills for success / _cRobert W. Lucas |
||
| 501 | _a28300 | ||
| 650 | _aCustomer services | ||
| 037 | _bRec-2020-01-31 | ||
| 020 | _a9781259252945 | ||
| 250 | _a6th ed. | ||
| 260 |
_bMcGraw-Hill _c2012 |
||
| 942 |
_cBK _oHF 5415.5 Luc |
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| 999 |
_c22975 _d22975 |
||