000			00726 a2200241 4500
005			20230608004552.0
050			_aHD _b42 _cRai
100			_aRaines, Susan S.
245			_aConflict management for managers : resolving workplace, client, and policy disputes / _cSusan S. Raines
501			_a29911
650			_aConflict management
650			_aInterpersonal relations
650			_aPersonnel management - Psychological aspects
650			_aCustomer relations
650			_aConflict management - Case studies
037			_bRec-2023-05-20
700			_a1.BC, 2.EMO
020			_a9781538119938
250			_a2nd ed.
260			_bRowman & Littlefield _c2020
942			_cBK _oHD 42 Rai
999			_c24548 _d24548