000 00397 a2200133 4500
005 20230607132749.0
050 _aHD62.15
_bHia.
100 _aHiam, Alexander.
245 _aClosing the quality gap : lessons from America's leading companies /
_cAlexander Hiam.
501 _a6272
650 _aTotal quality management - United States.
260 _bPrentice Hall
_c1992.
942 _cBK
_oHD62.15 Hia.
999 _c2776
_d2776