| 000 | 00394 a2200145 4500 | ||
|---|---|---|---|
| 005 | 20230607124447.0 | ||
| 050 |
_aHF5415.5 _bDav. |
||
| 100 | _aDavidow, William H. | ||
| 245 |
_aTotal customer service : the ultimate weapon / _cWilliam H. Davidow and Bro Uttal. |
||
| 501 | _a82 | ||
| 650 | _aCustomer service. | ||
| 700 | _aUttal, Bro | ||
| 260 |
_bHarper & Row _c1989. |
||
| 942 |
_cBK _oHF5415.5 Dav. |
||
| 999 |
_c29 _d29 |
||