000 00452 a2200145 4500
005 20230607132816.0
050 _aHD62.15
_bCha.
100 _aChang, Richard Y.
245 _aImproving through benchmarking : a practical guide to achieving peak process performance /
_cRichard Y. Chang, P. Keith Kelly.
501 _a6454
650 _aBenchmarking (Management).
700 _aKelly, P. Keith
260 _bKogan Page
_c1994.
942 _cBK
_oHD62.15 Cha.
999 _c2907
_d2907