000 00450 a2200157 4500
005 20230607132856.0
050 _aHD66
_bDen.
100 _aDenton, D. Keith.
245 _aHorizontal management : beyond total customer satisfaction /
_cby D. Keith Denton.
501 _a6722
650 _aWork groups.
650 _aManagement - Employee participation.
650 _aCustomer relations.
260 _bLexington Books
_c1991.
942 _cBK
_oHD66 Den.
999 _c3095
_d3095