| 000 | 00419 a2200157 4500 | ||
|---|---|---|---|
| 005 | 20230607132950.0 | ||
| 050 |
_aHD9980.5 _bKur. |
||
| 100 | _aKurtz, David L. | ||
| 245 |
_aServices marketing / _cDavid L. Kurtz, Kenneth E. Clow. |
||
| 501 | _a6958 | ||
| 650 | _aService industries - Marketing. | ||
| 650 | _aCustomer service. | ||
| 700 | _aClow, Kenneth E. | ||
| 260 |
_bJ. Wiley _c1998. |
||
| 942 |
_cBK _oHD9980.5 Kur. |
||
| 999 |
_c3286 _d3286 |
||