000			00393 a2200145 4500
005			20230607132953.0
050			_aHD9980.5 _bAdv.
245			_aAdvances in relationship marketing / _cedited by Adrian Payne.
501			_a6969
650			_aService industries - Marketing.
650			_aCustomer service.
700			_aPayne, Adrian
260			_bKogan Page _c1995.
942			_cBK _oHD9980.5 Adv.
999			_c3295 _d3295