| 000 | 00473 a2200145 4500 | ||
|---|---|---|---|
| 005 | 20230607133010.0 | ||
| 050 |
_aHF5415.5 _bAnt. |
||
| 100 | _aAnton, Jon. | ||
| 245 |
_aCustomer relationship management : making hard decisions with soft numbers / _cJon Anton. |
||
| 501 | _a7055 | ||
| 650 | _aCustomer relations - Management - Statistical models. | ||
| 650 | _aCustomer relations - Management - Case Studies. | ||
| 260 |
_bPrentice Hall _c1996. |
||
| 942 |
_cBK _oHF5415.5 Ant. |
||
| 999 |
_c3356 _d3356 |
||