000 00524 a2200169 4500
005 20230607133025.0
050 _aHF5438.4
_bMan
245 _a(The) management of sales and customer relations : book of readings /
_cedited by Bob Hartley and Michael W. Starkey
501 _a7135
650 _aSales management
650 _aCustomer relations
650 _aCustomer service
700 _aHartley, Bob
700 _aStarkey, Michael W.
260 _bInternational Thomson Business Press
_c1996
942 _cBK
_oHF5438.4 Man
999 _c3417
_d3417