| 000 | 00408 a2200145 4500 | ||
|---|---|---|---|
| 005 | 20230607133028.0 | ||
| 050 |
_aHD9980.5 _bNor. |
||
| 100 | _aNormann, Richard. | ||
| 245 |
_aService management : strategy and leadership in service business / _cRichard Norman. |
||
| 501 | _a7156 | ||
| 650 | _aService industries - Management. | ||
| 250 | _a2nd ed. | ||
| 260 |
_bJ. Wiley _c1991. |
||
| 942 |
_cBK _oHD9980.5 Nor. |
||
| 999 |
_c3434 _d3434 |
||