000 00676 a2200181 4500
005 20230607133226.0
050 _aHD9980.5
_bLov.
100 _aLovelock, Christopher H.
245 _aServices marketing : Australia and New Zealand /
_cChristopher H. Lovelock, Paul G. Patterson, Rhett H. Walker.
501 _a7873
650 _aService industries - Australia - Marketing.
650 _aService industries - New Zealand - Marketing.
650 _aCustomer services - Australia - Marketing.
650 _aCustomer services - New Zealand - Marketing.
700 _aPatterson, Paul; Walker, Rhett H.
260 _bPrentice Hall Australia
_c1998.
942 _cBK
_oHD9980.5 Lov.
999 _c3958
_d3958