| 000 | 00435 a2200145 4500 | ||
|---|---|---|---|
| 005 | 20230607142150.0 | ||
| 050 |
_aHD9980.5 _bHop. |
||
| 100 | _aHope, Christine. | ||
| 245 |
_aService operations managemnt : strategy, design and delivery / _cChristine Hope and Alan Muhlemann. |
||
| 501 | _a8886 | ||
| 650 | _aService industries - Management. | ||
| 700 | _aMuhlemann, Alan | ||
| 260 |
_bPrentice Hall _c1997. |
||
| 942 |
_cBK _oHD9980.5 Hop. |
||
| 999 |
_c4741 _d4741 |
||