000 00465 a2200145 4500
005 20230607142453.0
050 _aHF5415.55
_bGor.
100 _aGordon, Ian H.
245 _aRelationship marketing : new strategies, techniques and technologies to win the customers you want and keep them forever /
_cIan H. Gordon.
501 _a9953
650 _aRelationship marketing.
650 _aCustomer relations.
260 _bJ. Wiley
_c1998.
942 _cBK
_oHF5415.55 Gor.
999 _c5574
_d5574