| 000 | 00480 a2200145 4500 | ||
|---|---|---|---|
| 005 | 20230607142557.0 | ||
| 050 |
_aHF5415.5 _bSto. |
||
| 100 | _aStorbacka, Kaj. | ||
| 245 |
_aCustomer relationship management : creating competitive advantage through win-win relationship strategies / _cKaj Storbacka, Jarmo R. Lehtinen. |
||
| 501 | _a10333 | ||
| 650 | _aCustomer relations - Management. | ||
| 700 | _aLehtinen, Jarmo R. | ||
| 260 |
_bMcGraw-Hill _c2001. |
||
| 942 |
_cBK _oHF5415.5 Sto. |
||
| 999 |
_c5872 _d5872 |
||