| 000 | 00383 a2200133 4500 | ||
|---|---|---|---|
| 005 | 20230607142658.0 | ||
| 050 |
_aHF5415.5 _bBer. |
||
| 100 | _aBergeron, Bryan. | ||
| 245 |
_aEssentials of CRM : a guide to customer relationship management / _cBryan Bergeron. |
||
| 501 | _a10591 | ||
| 650 | _aCustomer relations - Management. | ||
| 260 |
_bJ. Wiley _c2002. |
||
| 942 |
_cBK _oHF5415.5 Ber. |
||
| 999 |
_c6081 _d6081 |
||