000 | 00542 a2200145 4500 | ||
---|---|---|---|
005 | 20230607142745.0 | ||
050 |
_aHF5549.5 _bT7Car. |
||
100 | _aCarlaw, Peggy. | ||
245 |
_a(The) big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / _cPeggy Carlaw, Vasudha Kathleen Deming. |
||
501 | _a10828 | ||
650 | _aEmployee, Training of. | ||
700 | _aDeming, Vasudha Kathleen | ||
260 |
_bMcGraw-Hill _c1999. |
||
942 |
_cBK _oHF5549.5 T7Car. |
||
999 |
_c6286 _d6286 |