000 00542 a2200145 4500
005 20230607142745.0
050 _aHF5549.5
_bT7Car.
100 _aCarlaw, Peggy.
245 _a(The) big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers /
_cPeggy Carlaw, Vasudha Kathleen Deming.
501 _a10828
650 _aEmployee, Training of.
700 _aDeming, Vasudha Kathleen
260 _bMcGraw-Hill
_c1999.
942 _cBK
_oHF5549.5 T7Car.
999 _c6286
_d6286