| 000 | 00414 a2200133 4500 | ||
|---|---|---|---|
| 005 | 20230607142755.0 | ||
| 050 |
_aHF5415.5 _bSch. |
||
| 100 | _aSchmitt, Bernd H. | ||
| 245 |
_aCustomer experience management : a revolutionary approach to connecting with your customers / _cBernd H. Schmitt. |
||
| 501 | _a10883 | ||
| 650 | _aCustomer relations - Management. | ||
| 260 |
_bJ. Wiley _c2003. |
||
| 942 |
_cBK _oHF5415.5 Sch. |
||
| 999 |
_c6330 _d6330 |
||