000 | 00449 a2200145 4500 | ||
---|---|---|---|
005 | 20230607142944.0 | ||
050 |
_aHF5415.5 _bAbr. |
||
100 | _aAbram, John. | ||
245 |
_a(The) seven myths of customer management : how to be customer driven without being customer-led / _cJohn Abram, Paul Hawkes. |
||
501 | _a11328 | ||
650 | _aCustomer relations - Management. | ||
700 | _aHawkes, Paul | ||
260 |
_bJ. Wiley _c2003. |
||
942 |
_cBK _oHF5415.5 Abr. |
||
999 |
_c6711 _d6711 |