| 000 | 00524 a2200169 4500 | ||
|---|---|---|---|
| 005 | 20230607143046.0 | ||
| 050 |
_aHD9980.5 _bFit. |
||
| 100 | _aFitzsimmons, James A. | ||
| 245 |
_aService management : operations, strategy, and information technology / _cJames A. Fitzsimmons, Mona J. Fitzsimmons. |
||
| 501 | _a11662 | ||
| 650 | _aService industries - Management. | ||
| 700 | _aFitzsimmons, Mona J. | ||
| 250 | _a4th ed. | ||
| 260 |
_bMcGraw-Hill/Irwin _c2004. |
||
| 520 | _aIncludes CD-ROM. | ||
| 942 |
_cBK _oHD9980.5 Fit. |
||
| 999 |
_c6989 _d6989 |
||