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| 005 | 20230607143226.0 | ||
| 050 |
_aHF5415.5 _bBli. |
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| 100 | _aBligh, Philip. | ||
| 245 |
_aCRM unplugged : releasing CRM's strategic value / _cPhilip Bligh, Douglas Turk. |
||
| 501 | _a12170 | ||
| 650 | _aCustomer relations - Management. | ||
| 650 | _aCustomer relations - Management - Data processing. | ||
| 700 | _aTurk, Douglas | ||
| 260 |
_bJ. Wiley _c2004. |
||
| 942 |
_cBK _oHF5415.5 Bli. |
||
| 999 |
_c7424 _d7424 |
||