| 000 | 00580 a2200181 4500 | ||
|---|---|---|---|
| 005 | 20230607143232.0 | ||
| 050 |
_aHD9980.5 _bLov. |
||
| 100 | _aLovelock, Christopher H. | ||
| 245 |
_aServices marketing : people, technology, strategy / _cChristopher Lovelock, Jochen Wirty. |
||
| 501 | _a12205 | ||
| 650 | _aService industries - Asia - Marketing. | ||
| 650 | _aService industries - Asia - Management. | ||
| 650 | _aCustomer services - Asia - Marketing. | ||
| 700 | _aWirtz, Jochen | ||
| 250 | _a5th ed. | ||
| 260 |
_bPearson/Prentice Hall _c2004. |
||
| 942 |
_cBK _oHD9980.5 Lov. |
||
| 999 |
_c7455 _d7455 |
||