000 | 00381 a2200145 4500 | ||
---|---|---|---|
005 | 20230607154333.0 | ||
050 |
_aHF5415.5 _bSha. |
||
100 | _aShaw, Colin. | ||
245 |
_aRevolutionize your customer experience / _cColin Shaw. |
||
501 | _a13131 | ||
650 | _aCustomer relations. | ||
650 | _aCustomer service. | ||
260 |
_bPalgrave Macmillan _c2005. |
||
942 |
_cBK _oHF5415.5 Sha. |
||
999 |
_c8277 _d8277 |