000			00702 a2200193 4500
005			20230607154358.0
050			_aHD9980.5 _bLov.
100			_aLovelock, Christopher.
245			_aServices marketing : an Asia-Pacific and Australian perspective / _cChristopher Lovelock, Paul Patterson, Rhett Walker.
501			_a13236
650			_aService industries - Australia - Marketing.
650			_aService industries - New Zealand - Marketing.
650			_aCustomer services - Australia - Marketing.
650			_aCustomer services - New Zealand - Marketing.
700			_aPatterson, Paul; Walker, Rhett
250			_a3rd ed.
260			_bPearson/Prentice Hall _c2004.
942			_cBK _oHD9980.5 Lov.
999			_c8376 _d8376