000 00559 a2200169 4500
005 20230607154630.0
050 _aHF5415.5
_bGal
100 _aGallagher, Richard S.
245 _aGreat customer connections : simple psychological techniques that guarantee exceptional service /
_cRichard S. Gallagher.
501 _a13950
650 _aCustomer services
650 _aCustomer services - Psychological aspects
650 _aCustomer relations
650 _aCustomer relations - Psychological aspects
260 _bAMACOM
_c2006.
942 _cBK
_oHF5415.5 Gal
999 _c9025
_d9025