Tisch, Jonathan M.
Chocolates on the pillow aren't enough : reinventing the customer experience / Jonathan M. Tisch with Karl Weber - J. Wiley 2007
16387
Hospitality industry - Customer services
Customer relations
TX911.3 / C8Tis
Chocolates on the pillow aren't enough : reinventing the customer experience / Jonathan M. Tisch with Karl Weber - J. Wiley 2007
16387
Hospitality industry - Customer services
Customer relations
TX911.3 / C8Tis