Frei, Frances
Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Morriss - Harvard Business Review Press 2012
21234
Customer relations
Customer services
Service industries - Management
HF5415.5 / Fre
Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Morriss - Harvard Business Review Press 2012
21234
Customer relations
Customer services
Service industries - Management
HF5415.5 / Fre