Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Morriss
Publication details: Harvard Business Review Press 2012Subject(s): Customer relations | Customer services | Service industries - ManagementLOC classification: HF5415.5 | Fre| Item type | Current library | Call number | Status | Date due | Barcode |
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ELM LIBRARY (ELM) New Materials Shelf | HF5415.5 Fre (Browse shelf (Opens below)) | Available | H018507 |
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