Pelletier, Ray
It's all about service : how to lead your people to care for your customers / Ray Pelletier - J. Wiley 2005
21693
Customer relations
Interpersonal relations
Leadership
Teams in the workplace
Employee empowerment
HF5415.5 / Pel
It's all about service : how to lead your people to care for your customers / Ray Pelletier - J. Wiley 2005
21693
Customer relations
Interpersonal relations
Leadership
Teams in the workplace
Employee empowerment
HF5415.5 / Pel