Delahaye Paine, Katie
Measure what matters : online tools for understanding customers, social media, engagement, and key relationships / Katie Delahaye Paine - J. Wiley 2011
22017
9780470920107
Customer services - Research
Social media - Research
Measurement
HF / 5415.5
Measure what matters : online tools for understanding customers, social media, engagement, and key relationships / Katie Delahaye Paine - J. Wiley 2011
22017
9780470920107
Customer services - Research
Social media - Research
Measurement
HF / 5415.5