McKenna, Regis.
Total access : giving customers what they want in any anytime, anywhere world / Regis McKenna. - Harvard Business School Press 2002.
10472
Customer services.
Customer relations.
Customer satisfaction.
HF5415.5 / Mac.
Total access : giving customers what they want in any anytime, anywhere world / Regis McKenna. - Harvard Business School Press 2002.
10472
Customer services.
Customer relations.
Customer satisfaction.
HF5415.5 / Mac.